Contact information

We're Here to Help

Have a question or need assistance? Feel free to reach out to us. Our team is available to support you and aims to respond to all inquiries within 24 hours.

Business Hours

Monday – Friday: 08:00 AM – 06:00 PM
Saturday – Sunday: 08:00 AM – 12:00 PM

Customer Support

Support Availability: Monday – Friday, 09:00 AM – 05:00 PM (EST)
Email: support@novalorashop.com

Our customers say it better than we do!

Excellent 4.7 / 5 ★★★★★

based on 1,000+ reviews

★★★★★

Fast delivery!

My order arrived quickly and was nicely packed. Great quality and a smooth shopping experience.

Amelia

★★★★★

Lovely quality

The product feels really well made. It looks exactly like the photos and feels great to use.

Sophie

★★★★★

Highly recommend

Great value for money and the customer service was helpful when I had a question.

Oliver

★★★★★

Better than expected

The quality surprised me in a good way. I would definitely order from Novera again.

Isla

★★★★★

Great service

Everything was clear from order to delivery. The updates made it easy to follow my parcel.

Harry

★★★★★

Very happy

Good price, nice design and exactly what I needed. I am very happy with my purchase.

Emily

Contact

Need help with your order or have a question?

Email:
support@novalorashop.com

Business Hours

Monday – Friday: 08:00 AM – 06:00 PM
Saturday – Sunday: 08:00 AM – 12:00 PM

We aim to respond to all enquiries within 1–2 business days.

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